Логистика 6 МН;docx

Katie McCarthy
Full Time Sales Associate/Baker - Mid Rivers
September 03, 2014
1529 Tamm Avenue
n/a
St. Louis Missouri, 63139
[email protected]
314-520-2585 (Mobile)
314-520-2585 (Home)
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Dear Hiring Manager, I hope you will consider me for the position of Sales Associate and Baker for Treats Unleashed in Mid
Rivers as advertised on your website. I was excited to see this opportunity as I am currently seeking a change in my career right
now. I have been shopping for my petsat your stores for yearsknowing the quality and variety of fresh, natural baked treats that you
carry, along with the assortment of accessories and toys. I have been a very satisfied customer and would like the opportunity to
actually be a part of Treats Unleashed great and growing company. Reading over the job description for the position, I recognized
myself. As my resume shows, I have a lot of professional background in many different organizations, all working with different
customers. I have a passion with helping others and answering questions they may have. I am very patient and attentive to others
needs and wants, and when associated with their pets I would enjoy nothing more than to give them the best advice and
recommendations. Currently, I am in the technology field and have been building my skill level within the industry, but feel this
isn’t my passion. I show my dedication and time management with any issues that need attention and resolution with the
network devices we manage. Aside from my current position, my hobby and passion is baking. I find great interest in finding
unique, sweet and savory recipes and try to find or elaborate something new every week. I believe that being a part of Treats
Unleashed will give me the opportunity to see how a business that I am interested in and involves both of my passions, pets and
cookies, works from inside and out. Not only will I be baking delicious treats for loved ones, but will also be selling something that I
have great interest in. I am confident that my professional business skills and passion for pets and baking gives me the ideal
experience and creates an excellent match with what you are seeking for a long term career. I am truly excited about the chance to
work with you and be able to grow and be a part of the successful business of Treats Unleashed. If you would like to talk with me or
schedule an interview, please call me at 314-520-2585. Thank you for your consideration. Sincerely, Katie McCarthy
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KATHARYN MCCARTHY
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[email protected]Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 1529 Tamm
Ave St. Louis, MO 63139
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PROFESSIONAL EXPERIENCE:
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                                December 2013 – Current
Network Administrator
Maintain and resolve network issues that include but not limited to troubleshooting health and utilization trend reports of networks,
managing network link issues, fixing Cisco routers, switches and access points within an international network of over 500 facilities
in 67 different countries.
Worked with ISPs and Cisco to further investigate issues for multiple sites. This includes opening TAC cases, RMAing devices
under SMARTnet, working with CompuCom to get technicians to test circuits and making sure everything on the providers end is
processing efficiently.
Configured devices and investigated issues on remote switches and routers through WebEx sessions across the world.
Resolve network issues through Remedy ticketing system. Personal queue consists of 80 to 150 tickets assigned and completed in a
timely manner.
Ensure user satisfaction by providing preventative maintenance and participation in Problem and Change Management processes, as
well as escalating issues and working in a team environment.
Daily software used includes: Remedy, Solarwinds, Aruba, Blade, Putty, and command prompts.
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Charter
Communications                                              Â
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July 2012 – December 2013
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IT SOC- Support Specialist I
Create Incident tickets for users for serious issues, such as system crashes and network problems.
Provision modems through csr and sigma
Take support desk calls and resolve end user issues. This includes remoting into end user computers to resolve issues if needed.
Reset passwords for users in Active Directory, JDE, Remedy, ADP, CSG, Rumba and Sigma and other software accounts if needed.
Resolve and create tickets in BMC Remedy.
Monitor alerts and make sure they are resolved or being managed
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Staffing Solutions Inc.     Â
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September 2011 – May 2012
RGA
HR Receptionist
Responsible for processing all expenses for HR department, and sent to Accounting for payment in timely matter.
First contact for hundreds of visitors, guests, vendors and incoming calls. In charge of Cisco switchboard for calls and transfers for
entire orgnization.
Organized over 100 company-wide training classes for HR through company’s intranet, Inside: original posting, tracking
signups, rosters and conference room reservations through Outlook.
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Worked two very similar roles through Staffing Solutions, which included the Doe Run Company (April 2011-September 2011) and
Signature Consultants (October 2010- March 2011). Also had an administrative internship at BJC.
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PetSmart, Chesterfield,
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May 2005 - Nov 2006
Cashier
Operated electronic cash register.
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Responsible for cashier drawers containing several thousand dollars.
Stocked supplies’, making sure everything was neatly placed on shelves and aisles.
Provided excellent customer service. Trained five new employees.
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EDUCATION:
Bachelor of Science, Information Technology Service
Management                                   Â
Graduated July 2009
Missouri State University, Springfield, MO Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â
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