close

Вход

Забыли?

вход по аккаунту

код для вставкиСкачать
Electronic Appeals
Franklin County, NC
2012 - Revaluation
Requirements
Consistent with current website look &
feel
 Ability to upload attachments
 Acknowledges customer’s submission
 Process should be linear/user friendly
 Mimic the non-electronic appeal process
 Cost Effective
 Limited Development Resources
 Selected EmailMeForm

Process Flowchart
Provide instructions
 Obtain acknowledgement
 Capture basic errors
 Acknowledge receipt to customer
 Send data to appraisal staff
 Capture data in useable format

Provide Instructions &
Obtain Acknowledgement
Chose to use a form to provide the
instructions and receive
acknowledgement that customer had read
instructions.
 IP address of acknowledging computer
could be compared to IP Address on
submission.
 Data stored on host site and e-mailed to
designated address.

Instructions Form
http://www.franklincountync.us/services/t
ax/real-estate/value-appeals/electronicappeal-instructions
 E-mail of Acknowledgement
 Data from Acknowledgement
 https://www.emailmeform.com/builder/ma
nager

Data Screen
Electronic Appeals Form
http://www.franklincountync.us/services/t
ax/real-estate/value-appeals/appeals
 Top to bottom flow
 Never have to leave the form before
completion
 Not recommended for SmartPhone or
tablets

Electronic Appeals Form
Acknowledge Receipt
E-mail sent to entered address for
submitter
 Acknowledgement displayed on the
screen
 http://www.franklincountync.us/services/t
ax/real-estate/value-appeals/electronicappeal-acknowledgement

Website Acknowledgement
E-mail Acknowledgement
Data to Appraisal Staff
Delivered via E-mail
 Could be downloaded
 Storage at the host site does not include
any attachments

E-mail to Appraisal Staff
Data Captured in Usable Format

Ability to export data into:
◦ Excel
◦ Comma Delimited
◦ Tab Delimited


Useful for scripting data into current tax
system
Capturing information not already be
tracked (i.e. e-mail addresses)
Export Options
Sample Spreadsheet
Bottom Line

How Much?
◦ Third party tool costs $99/year for 2,000
entries per month.

How Long?
◦ Two hours learning the tool
◦ Eight hours of development
◦ Thirty hours of testing and tweaking (are you
ever really done tweaking?)
Questions?
1/--страниц
Пожаловаться на содержимое документа