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TESCO CASE STUDY: HELPING
UNEMPLOYED YOUNG PEOPLE INTO
WORK
More and better jobs for young people in the commerce sector
conference. 27th January 2015, Brussels.
TESCO IN SOCIETY TARGETS
• Jan 2014
WE MAKE WHAT MATTERS BETTER, TOGETHER
Our commitment to creating opportunities for young people
We will help young people gain the skills they need to succeed
At Tesco
In our communities
Out of work
Wherever we operate we
offer industry leading entry
programmes, and will
provide every young person
who works for us with
personalised leadership
training, as well as putting
the voice of young people
at the heart of Tesco
through our Young People’s
Panels.
We will open up our
training to all young
people through the Tesco
Youth Academy. Working
with schools and
mobilising our colleagues
we will help young people
develop key skills that will
prepare them for work, no
matter what career they
want to pursue.
We will provide targeted
support, including training,
meaningful work
experience and jobs for
young people who are
trapped in long term
unemployment: breaking
the cycle of no experience
- no job, no job – no
experience.
Tackling youth unemployment
Movement to Work
•
Collaboration by 15 leading UK employers
•
Committed to tackling youth unemployment through provision of high quality
vocational training and work experience opportunities for young people
•
Aim to support 100,000 young people into work over the next two years
4
Launch
5
Launch programme
Week 1
Induction
Customer service
training
Week 2
Core skills training
Food safety and
Introduction to buddy hygiene certificate
Work experience and Work experience and
on the job training
on the job training
Week 3
Employability skills
training
Progression
mentoring
Work experience and
on the job training
Week 4
Work experience and
on the job training
Final review with line
manager and buddy
Job offer
Celebration event
Follow-up
support
Mentoring
Launch outcomes
245 young people
completed the
programme
259 young people
have taken part so
far
219 offered jobs
at Tesco
Launch outcomes
“We welcome this new programme and Tesco’s commitment to supporting young people
into work. Many of our members have experienced challenges getting into the job
market and we know that young people find it particularly hard to break the cycle of 'no
experience - no job, no job - no experience'. The training and opportunities to learn on
the job that this programme offers will be valuable in giving young people the skills and
experience to succeed in the retail industry.” John Hannett, General Secretary, USDAW
Positive 2 Work
9
Positive 2 Work programme
Customer
service
training
Retail sales
training
Workplace
safety
training
FETAC
Level 4
certificate
Work
experience
Tesco
operational
training
Job
shadowing
Positive 2 Work outcomes
•
•
•
•
•
168 young people have taken part in Positive 2 Work
51% are now in employment or full time training.
94% of the participants stated that the programme gave them new job skills
90% felt that the programme would help them in identifying suitable job
opportunities
80% would recommend the course to others.
Colleagues in the DC/Store were Helpful and Friendly
No. of Respondents
30
25
20
15
10
5
0
5
Strongly
Agree
4
3
2
1
Strongly
Disagree
Positive 2 Work outcomes
12
Learnings and considerations for replicability
1. Balance of classroom training v. on the
job training
2. Transferrable qualification
3. Mentoring and pastoral support
4. Follow-up
5. Scalability
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