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Interviewing
for Employment
and Following Up
© Pearson Education
Canada, 2005
Business Communication Essentials,
Canadian Edition
Chapter 14 - 1
Employment Interviews
• Organization
– Match applicants with the organization
• Applicant
– Match goals and abilities with the job
© Pearson Education
Canada, 2005
Business Communication Essentials,
Canadian Edition
Chapter 14 - 2
The Typical Sequence
of Interviews
• Screening stage
• Selection stage
• Final stage
© Pearson Education
Canada, 2005
Business Communication Essentials,
Canadian Edition
Chapter 14 - 3
Types of Interviews
• Structured
• Open-ended
• Group
• Stress
• Video
• Situational
© Pearson Education
Canada, 2005
Business Communication Essentials,
Canadian Edition
Chapter 14 - 4
Preparing
for a Job Interview
• Do some follow-up research
• Think ahead about questions
• Bolster your confidence
• Polish your interview style
• Plan to look good
• Be ready when you arrive
© Pearson Education
Canada, 2005
Business Communication Essentials,
Canadian Edition
Chapter 14 - 5
Follow-Up Research
• Organizations
• Job
• Opportunities
© Pearson Education
Canada, 2005
Business Communication Essentials,
Canadian Edition
Chapter 14 - 6
Anticipating Questions
• College or university years
• Employers and jobs
• Attitudes and preferences
• Work habits
© Pearson Education
Canada, 2005
Business Communication Essentials,
Canadian Edition
Chapter 14 - 7
Planning Questions
•
•
•
•
•
•
•
Are these my kind of people?
Can I do this work?
Will I enjoy the work?
Do I want this job?
Does the job pay well?
Who will be my supervisor?
What sort of future can I expect?
© Pearson Education
Canada, 2005
Business Communication Essentials,
Canadian Edition
Chapter 14 - 8
Pre-Interview Strategies
• Build your confidence
• Polish your style
• Plan to look good
• Arrive prepared
© Pearson Education
Canada, 2005
Business Communication Essentials,
Canadian Edition
Chapter 14 - 9
Three-Step
Interview Process
• Warm-up phase
• Question-and-answer stage
• The close
© Pearson Education
Canada, 2005
Business Communication Essentials,
Canadian Edition
Chapter 14 - 10
The Warm-Up Phase
• First impressions
• Body language
© Pearson Education
Canada, 2005
Business Communication Essentials,
Canadian Edition
Chapter 14 - 11
Questions and Answers
• Handling questions
• Asking questions
• Listening to the interviewer
• Fielding discriminatory questions
© Pearson Education
Canada, 2005
Business Communication Essentials,
Canadian Edition
Chapter 14 - 12
The Close
of the Interview
• Conclude gracefully
• Discuss salary
• Soon after, review notes
© Pearson Education
Canada, 2005
Business Communication Essentials,
Canadian Edition
Chapter 14 - 13
Following-Up Messages
• Thank-you letter, call, or e-mail
• Inquiry letter
• Request for more time
© Pearson Education
Canada, 2005
Business Communication Essentials,
Canadian Edition
Chapter 14 - 14
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