close

Вход

Забыли?

вход по аккаунту

код для вставкиСкачать
TDWI Design Techniques for Dashboards and Scorecards
Course Outline
Module One: Dashboards and Scorecards –
What and Why
 Definitions
o Performance Dashboard
o Dashboard and Scorecard
o Performance Management
 Using Dashboards
o Who, When, and Why?
o Example: Cisco Systems
o Example: Navistar
 Using Scorecards
o Who, When, and Why?
o Example: Cisco Balanced Scorecard
o Example: Rohm and Haas
Module Two: Performance Management
Architecture
 Error! Reference source not found.
o What and Why of PM Architecture
o Components of PM Architecture
 Business Architecture
o Balanced Scorecard
o Strategy Mapping
o Performance Indicators
 Services Architecture
o Portal Services
o Dashboard Services
o Scorecard Services
o Analysis Services
o Reporting Services
o Measurement Services
 Technical Architecture
o Data Architecture
o Technology Architecture
Module Three: Performance Dashboards
 Implementing Dashboards
o From Planning to Production
o The Design Phases
 Dashboard Requirements
o Business Scope and Stakeholders
 Operational Dashboards
 Tactical Dashboards
 Strategic Dashboards
o Features and Functions
o Performance Indicators
o Cascading and Dependency



Dashboard Design
o Design Tips
o Item Placement
o Element Layout
o Filters
o Drill-Down
o Help
Design Tips and Techniques
o Avoid Decoration
o Simplify
o Adapt Charts to Fit Viewers
o Choosing Charts
o Formatting Tables
o Pre-attentive Processing
o Choosing Fonts
o Color Blindness
Dashboard Design Examples
o Balancing Sparsity and Density
o What’s Wrong with This Picture?
o What’s Right with This Picture?
Module Four: Performance Scorecards
 Implementing Scorecards
o From Planning to Production
o The Design Phases
 Error! Reference source not found.
o Business Stakeholders
o Ownership and Accountability
o Features and Functions
o Performance Indicators
o Cascading and Dependency
o Drill to Analysis
 Error! Reference source not found.
o Scorecards vs. Dashboards
o Tabular Views
o Expand and Collapse
o Embedded Scorecards
o Linking Metrics to Graphs
 Error! Reference source not found.
o Metrics vs. Performance Indicators
o Elements of Performance Indicators
o Performance Targets
o Displays and Encodings
o Interpreting KPIs
Module Five: Summary and Conclusion
 Integrated Performance Management
 Summary of Key Points
 References and Resources
1/--страниц
Пожаловаться на содержимое документа