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Onboarding Tool Browser Set Up
Welcome. Before getting started, please check your browser settings to ensure that you will
be able to open forms and electronically sign and submit them in the tool. First, ensure
Adobe Acrobat Reader is installed by going to:
Start Menu > All Programs > confirm that Adobe Reader is on the list.
If Adobe PDF Reader isn’t listed, download it at http://get.adobe.com/reader/. Once it is
confirmed that Adobe Reader is loaded on the computer, please click on your browser link
below to verify browser settings.
Please note: If you are still unable to sign and submit the form, access another browser, if
available, and follow applicable browser configuration included in this document.
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Google Chrome
Safari
Firefox for PC
Firefox for MAC
 Internet Explorer 8 & 9
 Internet Explorer 10 and 11
 Lockheed Martin-Issued Computer
 Personal Computer
Using Google Chrome to Access the NHP
If using Google Chrome, a check is automatically performed upon login to ensure that the
Adobe plug-in is specified as the default plug-in. If Google Chrome is not the default plug-in,
the Onboarding Tool displays a message indicating how to get the plug-in. To ensure that
you will be set up properly, install the Adobe plug-in.
Opening PDF Forms in Google Chrome
Please check your settings to confirm that your Chrome PDF viewer is disabled:
1. Enter chrome://plugins in the Chrome navigation bar. Disable the Chrome PDF Viewer.
This should automatically enable the Adobe Acrobat plugin (as long as users have the Adobe Acrobat Reader
installed).
2. If Adobe Reader is an available option, check the Always Allowed box.
3. Close and reopen the Chrome browser and then login to the Onboarding Tool. You
should now be able to successfully sign and submit the forms.
Using Firefox to Access the NHP
If using Firefox, a check is automatically performed upon login to ensure that the Adobe
plug-in is specified as the default plug-in. If Adobe isn’t the default plug-in, the Onboarding
Tool displays a message indicating how to get the plug-in. Install the Adobe plug-in. If it is
not installed, you may encounter issues when signing and submitting forms.
Opening PDF Forms in Firefox
Currently, there is an issue with opening PDF forms from the NHP when using the Firefox
browser on both Windows and Mac OS systems. To resolve this issue, you must configure
your Firefox browser to work with Adobe Acrobat, and disable the Adobe Acrobat NPAPI
Plug-In. Follow the steps below to disable it.
Safari
Ensure that Adobe Reader plug-in is enabled:
1. Access Preferences for Safari Browser: Safari> Preferences
2. In Security tab, verify the Allow Plug-ins box is checked and click on the Manage
Website Settings… button.
3. Select Adobe Reader from the left hand side column and select Allow Always option
when visiting websites. Click the Done button and proceed to exit the Preferences
menu.
4. Please close all browser windows and reopen a new one to login to New Hire Portal
using the link provided in the welcome communication. You should now be able to
successfully sign and submit all forms.
Configure Firefox to Work with Adobe Acrobat
To configure Firefox to work with Adobe Acrobat:
1. Open the Firefox browser and click on Open Menu, then select Options.
3. In the Options dialog, select Applications. This opens the Applications list. Select the
four Adobe applications. If not set already, change the Portable Document Format (PDF)
setting to Use Adobe Acrobat (in Firefox). Then click OK.
4. Return back to the Open Menu icon and select Add-ons.
6. Then select Plugins. Adobe Acrobat should be set to Always Activate. Also ensure the
Adobe Acrobat NPAPI Plug-In is Disabled.
7. Restart Firefox and then login to the Onboarding Tool. You should now be able to
successfully sign and submit the forms.
Firefox on Mac
Ensure that Adobe Reader is downloaded using the link located at the top of this document.
Once it has been downloaded, the NPAPI Plug-in has to be disabled. Follow the steps
below to disable it.
Ensure the Adobe Reader is downloaded. URL link for the download is located on the Step
1: Learn More tab. Once it has been downloaded, the NPAPI Plug-in has to be disabled.
1. To disable the Plug-in, go to Firefox browser > Tools > Add-ons
2. Select Plugins > locate Adobe Acrobat NPAPI Plug-in > select Never Activate
3. Restart the browser and login to the New Hire Portal. Once ready to Sign and Submit
the Employee Proprietary Information and Innovation Agreement, a message will
appear on top of the web page stating This PDF document might not be displayed
correctly. Click on the Open with Different Viewer button.
4. Select the Open with Adobe Reader option and click OK.
5 Should be able to click the Sign and Submit button.
6. System will ask if it should remember this action for this site for all PDF documents.
Check the box and click Allow.
7. The form is now Completed and the may proceed with completing additional forms and
the I-9 wizard.
Internet Explorer 8 & 9
To enable the Adobe plug-in in Internet Explorer, take the following steps:
1. Ensure Adobe Acrobat Reader is installed. If Adobe PDF Reader isn’t listed, download it
at http://get.adobe.com/reader/.
2. Go to: Tools > Programs > Manage Add-Ons.
3. On the Manage Add-Ons screen, select All add-ons in the Show drop down, locate the
Adobe Systems Incorporated section.
4. If Adobe PDF Reader status is set to Disabled, please enable it.
5. Restart Internet Explorer and then login to the Onboarding Tool. You should now be able
to successfully sign and submit the forms.
Using Internet Explorer 10 & 11
IE10 on Lockheed Martin-issued computers
There is a security issue that hinders completing forms in the New Hire Portal. Please follow
the below steps to resolve the issue:
1. Contact the Lockheed Martin Service Desk at (800) 435-7063. Please refer to
KMR 19739 and ask that the website, https://2xrecruit.kenexa.com, be added as a
trusted site.
2. Once step one is completed, go to: Tools > Programs > Manage Add-Ons.
3. On the Manage Add-Ons screen, select All add-ons in the Show drop down, locate the
Adobe Systems Incorporated section.
4. If Adobe PDF Reader status is set to Disabled, please enable it.
5. Please close all browser windows and reopen a new one to login to New Hire Portal
using the link provided in the welcome communication. You should now be able to
successfully sign and submit all forms.
IE10 on Personal Computer
There is a security issue that hinders completing forms in the New Hire Portal. To enable the
Adobe plug-in in Internet Explorer, take the following steps:
1. Go to: Tools > Programs > Manage Add-Ons.
2. On the Manage Add-Ons screen, select All add-ons in the Show drop down, locate the
Adobe Systems Incorporated section.
3. If Adobe PDF Reader status is set to Disabled, please enable it.
4. Go to Tools > Internet Options > Advanced and then uncheck the Enable Enhanced
Protected Mode.
5. Close the browser, reopen a browser and proceed to login to the New Hire Portal. You
should now be able to successfully sign and submit all forms.
IE 11
Even with all settings listed above (for IE 10) properly enabled, you may still be prompted
with the Adobe PDF check when using IE 11. If you receive the message, it is
recommended to confirm that all Adobe settings are correct. Once you have completed
this, you can move forward with signing and submitting forms. Be sure that you receive
the message below after clicking “Sign and Submit”
Need Assistance
If you are a new employee and require additional assistance, please contact Support
Services at (877) 784-8565. They can be reached Monday to Friday from 8:00 a.m. to 8:00
p.m. ET.
If you are a transfer, please contact the Enterprise Service Desk for assistance at (800) 4357063, Monday through Friday from 8 a.m. to 8 p.m. and reference the below applicable KMR
number based on your browser
KMR 27823
New Hire Portal - Access with Google Chrome
KMR 27825
New Hire Portal (NHP) - Access with Firefox
KMR 27828
New Hire Portal (NHP) - Access with Internet Explorer 8
KMR 27829
New Hire Portal (NHP) - Access with Internet Explorer 10
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